Privacy and Data Policy
Welcome to Emojino’s Privacy Policy. This page explains what personal and technical information we collect, how we use and protect it, and the choices available to you. We are committed to keeping your privacy secure and to handling your data transparently when you create an account, play games, or use our services in the United Kingdom.
Types of data we collect
We collect information that helps us provide and improve our services, verify identity, process payments and keep accounts secure. Broadly this includes:
- Personal data
- Technical and device data
- Transactional and account activity data
Personal data
When you register or verify your account we may collect your name, date of birth, address, email, phone number and identification documents. We also collect payment details necessary to process deposits and withdrawals. This information is used to confirm your identity, prevent fraud and comply with legal checks.
Technical data
We record technical details such as IP address, browser type, device identifiers and operating system. We also keep records of log-ins, session times and your interactions with the site to maintain security, improve performance and ensure a smooth mobile and desktop experience.
Transactional data
We store details of deposits, withdrawals, bets, wins and losses, game history and customer service interactions. Transactional records are used for account management, dispute resolution and regulatory compliance, and to detect problematic play patterns.
How we use your information
We use your data to operate your account, process payments, meet legal obligations, provide customer support and improve our services. Where permitted, we may also use data to send service messages about your account or to notify you about important changes. We do not use personal data for purposes beyond those you would reasonably expect without separate consent.
Data protection practices
We protect personal information using appropriate technical and organisational measures, including encryption, secure storage and access controls. Access to personal data is limited to authorised staff and third-party providers who need the information to perform services on our behalf. We regularly review our security practices to guard against unauthorised access and data breaches.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support log-in and enhance site performance. Some cookies are essential for account security and transaction processing, while others are used for analytics and to tailor your experience. You can manage cookie settings in your browser or via our cookie controls where available.
Your rights
You have rights concerning your personal data, including the right to access, correct or request deletion of your information, and to object to or restrict certain processing. You may also request a copy of your transactional data in a portable format where applicable. Requests will be handled in line with applicable data protection standards.
Access, correction and deletion
If you wish to view, update or remove your personal data, please contact our support team via the in-site help options. We will verify your identity before making changes to protect your account. In some cases we may retain certain records for legal or business purposes even after account closure.
Information sharing and third parties
We may share data with payment processors, identity verification providers, fraud prevention services and other trusted third parties who help deliver our services. We require these partners to keep data secure and only use it for agreed purposes. We will not sell your personal information to third parties.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Material changes will be communicated via the site or your registered contact details. Continued use of our services after such changes indicates acceptance of the revised policy.