Responsible Gambling Policy

At Emojino we take responsible gambling seriously. We want play to be safe, enjoyable and under your control, so we provide clear tools and support to help you manage your activity. If you ever feel gambling is becoming a problem, we encourage you to use the controls below and contact professional help.

Player protection principles

We aim to protect vulnerable players and prevent harm by combining proactive checks, clear account controls and rapid support. Our approach is based on early detection, practical intervention and respecting any limits or exclusions you set.

Activity-control tools

You can manage your account directly from the responsible gambling section. Tools include deposit limits, loss limits, session time reminders, reality checks and temporary account breaks. These controls are available 24/7 and can be changed at any time, although some reductions may apply immediately while increases may have a short delay to prevent impulsive changes.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Typical minimums start at £10 and you can choose the level that suits your budget. Lowering a limit takes effect immediately; increasing a limit may be subject to a waiting period for your protection.

Loss limits

Loss limits cap the net losses you can incur over a chosen period. These can be configured for short or long timeframes and are useful if you want to limit how much you can lose before activity is paused.

Time limits and reality checks

Use session timers and reality checks to remind yourself to take a break. You can set how long you play before a reminder appears, or enable an automatic log-out after a given session length.

Self-exclusion and account breaks

If you need to stop playing for a period, you can choose a temporary account break or longer self-exclusion. Self-exclusion means your account is closed for the selected period, marketing contact stops and access is blocked. If you need help to self-exclude or to reinstate an account after the exclusion period, contact our support team.

Recognising the signs of problematic behaviour

Look out for signs such as chasing losses, hiding activity, playing for longer than intended, neglecting work or family, or spending more than you can afford. If these apply to you or someone you know, consider using our tools and seeking advice.

Practical tips to stay in control

Set clear budgets and stick to deposit limits, take regular breaks, avoid gambling under the influence, and do not use credit to gamble. Treat entertainment spend as you would any other leisure budget and review your activity regularly.

Professional help and support organisations

If you need further assistance, please contact a professional support organisation. In the UK you can find help through GamCare, GambleAware and the NHS gambling support services. These organisations offer confidential advice, counselling and helplines. If you require immediate assistance, contact local emergency services.