Terms of Use

These Terms and Conditions describe the rules that apply when you use Emojino's online casino services. They explain the relationship between us and our customers, the responsibilities that come with holding an account, and the practical steps we may take to keep the site secure and fair. By registering or playing you accept these terms and any policies we publish within your account area.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your login. You must provide accurate personal information and update it if details change. We may suspend or close accounts where information is false, where we suspect fraud, or where there is evidence of multi-accounting, bonus abuse or other prohibited activity. You may not share accounts or allow others to access your login.

Eligibility requirements

To use our services you must be at least 18 years old and legally permitted to gamble in your jurisdiction. We may refuse registration or restrict access where gambling is unlawful or where we are unable to verify identity or address. Only one account per person, household or device is permitted unless expressly agreed by us.

Acceptable platform use

Users must not attempt to manipulate games, exploit bugs, use prohibited software or engage in collusion. Automated play using bots or unauthorised scripts is prohibited. Any behaviour that undermines the integrity of the site, interferes with other users, or breaches applicable laws will result in account restrictions and potential forfeiture of funds and winnings.

General bonus and promotion rules

Promotions, bonuses and free spins are offered in accordance with specific promotional terms. Bonuses are subject to wagering requirements, game contribution rules, maximum bet limits while wagering and other restrictions. Promotions may be targeted, time-limited and available only to eligible accounts. Misuse, irregular patterns or attempts to circumvent promotional rules may result in voiding of bonuses and associated winnings.

Deposits and withdrawals

Deposits must be made with payment methods in your name and in the currency available at registration. We may set deposit and withdrawal limits for individual accounts and require verification documents before processing withdrawals. Withdrawals are subject to our verification and anti-money laundering checks; we may delay, refuse or split payments while checks are completed. Payment providers may apply their own fees which are outside our control.

Dispute resolution

If you have a complaint please contact our support team at [email protected] so we can attempt to resolve it promptly. If an issue cannot be settled directly we will explain escalation options, including independent dispute resolution where applicable. We encourage customers to raise concerns quickly so they can be investigated while evidence is available.

Updates to terms and conditions

We may update these Terms from time to time. Material changes will be notified to account holders by email or via the site. Continued use of your account after notification constitutes acceptance of the revised terms. We recommend that you review these Terms regularly and contact us if you have any questions.